Privacy Policy

We are committed to enhancing and improving human life, and that also includes protecting your private information. We respect your privacy, and hence we have made efforts to make it 100% safe for you to visit our website by all means. Please review our Privacy Policy carefully to recognize the measures and strategies that we have taken to protect your privacy.


Privacy Policy Statement

This privacy policy (“Privacy Policy”) holds between you and River Retreate Online Appointment Portal, its corporate parents and subsidiaries as well as affiliates. This policy encompasses our online privacy practices with regards to the use and/or disclosure of information/data that we may collect from you when you access/use our website. The mentioned policy is not applicable to any information/data collected through any other means (either by telephone or in person).

By accessing and/or using our services, you are acknowledging your complete understanding of our Privacy Policy and freely consenting to the information collection and the used practices described in this Privacy Policy. If you do not consent to any of the information collection process and/or used practices described below, please immediately cease any access and/or use of our services/website.


Personal Information

"Personal information" refers to any information that relates to a person, which either directly or indirectly, in combination with other information available/likely to be available with a body corporate, that is capable of recognizing the person. The personal information that we collect from you might include:

  • Passwords
  • inancial information such as bank accounts, credit/debit card/other payment instrument details
  • Sexual orientation
  • Email ID
  • Telephone/Mobile number/ other call data records
  • Other visitor details as provided at the time of registration or thereafter (if any)


Web Server Information

When you access and/or use our services, we track your following information to properly administer our services and analyze their usage:

  • Your Internet protocol (IP) address
  • The browser that you have used
  • Number of links that you have clicked within the portal
  • State and country from which you have accessed the portal
  • Date and time of your visit
  • Name of your Internet service provider
  • Pages/information that you have viewed on the portal

We use this information to efficiently analyze the current trends among users, improve our services accordingly, and monitor the usage patterns for information security purposes that could help us to make our services more efficient for our users.


How do we employ security for the collected information?

We utilize plausible security methods to prevent any unauthorized access, manage data accuracy, and ensure the right use of your account information. Your entire personal information will be stored behind secured networks and will be only accessible to limited number of trusted persons who have special access rights to the systems, and so will be 100% confidential. Our database IP is only accessible through our application and not visible over the Internet in any case. All the sensitive information that you provide will be encrypted via Secure Socket Layer (SSL) technology.


What we expect from you?

We recommend you to never reveal your password to anyone. We have no responsibility concerning any breach of your confidential information due to sharing and/or losing your user name or password. Please be advised that our personnel will never ask you for your password through an unsolicited phone call and/or e-mail, in any case. We advise you to follow the below mentioned practices in order to protect your own privacy:

  • Make sure to sign out of your account when you have finished using the Portal.
  • Try to use only secure web browsers to access and/or use the portal.
  • Employ secure anti-virus and/or anti-malware tools on your system.


Do we use ‘cookies’?

A ‘cookie’ is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. We do not use cookies for tracking purposes; however, we use cookies generally for the below specified purposes:

  • Remind who you are, and access your account information, so that you do not have to reenter it.
  • Gather statistical information about usage by registered and/or unregistered users.
  • Scrutinize visiting patterns.


Privacy Policy Changes

We reserve the right to make changes in the Privacy Policy at any time. We might do this by posting the changes made in revisions to this Privacy Policy. We strongly urge you to check here for any updates regarding our Privacy Policy from time to time.

Questions or Concerns

In case, if you have any questions or concerns regarding our Privacy Policy, don’t hesitate to get in touch with us on 04884 264444 . We are truly committed to respond to all your inquiries ASAP.